Small, but perfectly formed.
Ohso:mac is part of Ohso Technical, a professional IT Services Organisation that is based in Highams Park, London. The guys and girls at Ohso Technical are more Windows people, whereas our engineers have got taste!
Our Mac Rock stars.
We’re a friendly, hardworking and approachable team of professionals that have all worked for some of the largest IT Firms in the capital before starting up our small but perfectly formed boutique IT Support group.
Our team of highly skilled engineers have worked in London’s IT industry for over 3 decades. With over 40 years’ experience between us, there’s not much Apple technology out there that we haven’t supplied, troubleshooted and fixed.
Our Company Values.
Our Mac Rock stars are very conscious of our Company Values. They guide the way we work as a team and the service that we provide to our customers. These values are also used as part of our recruitment process – helping us find amazing staff to support our equally amazing customers, who can then continue to do amazing things with their Macs!
Here’s a breakdown of our Company values.
- Be Customer focused – Always look to go above and beyond to deliver a superior Customer Service experience
- Be knowledgeable – Make sure you learn something new every day and encourage others to do the same
- Be a team player – Always look to make a positive contribution to your amazing working environment
- Be considerate of others – Always treat your colleagues and clients how you would like to be treated
- Be important – Never go through the motions and always be determined to make a difference
The BIG question – why choose us?
Let’s answer this question with a series of bullet points below:
- Big isn’t always better – work with us and we’ll provide you with a personal level of service that you’ll NEVER get from a large IT firm. Trust us on this.
- Get INSTANT Support – that’s right, you’ll get immediate IT Assistance when you contact our support team. How’s that for customer service!
- Extended support hours – our standard support hours are 7:00am to 7:00pm. We also provide PAYG 24/7 support for our clients that burn the midnight oil.
- We’re local to you – Most of our Clients are in London, which is why we are aswell!
- Benefit from 40+ years collective experience – when our Mac minds merge, we become an unstoppable force.
- IT Strategy Roadmap – we’ll make the transition from fire fighter to partner by creating a 5-year IT Strategy Roadmap for your Business. There’s no substitute for planning ahead!
Look how accredited and highly intelligent we are!
